• Document Controller

    Job Location UK-Nottingham
    Regular Full-Time
  • Overview

    ERT is a global data and technology company that minimizes uncertainty and risk in clinical trials so that our customers can move ahead with confidence.


    With more than 45 years of clinical and therapeutic experience, ERT balances knowledge of what works with a vision for what’s next, so it can adapt without compromising standards


    We are currently recruiting a Document Controller to join our quality and compliance team at our Nottingham office.


    Document Controller


    The key role of Document Controller will be responsible for the execution of the Training Management System (TMS) and controlled document systems


    The Document Controller role will involve the development, coordination, execution, maintenance and documentation of internal training and the maintenance of procedural documents.


    The Document Controller role will include the following duties:


    Maintain the company’s departmental training programs and the company’s training documentation records through the administration of ERT’s document management system


    Work with department managements to document and maintain current training programs for all department positions.


    Manage all employee CVs and Signature Logs and make them available upon request.   


    Support triennial job description review process  


    Maintain the company’s Controlled documents through the administration of the document management system


    Ensure that all quality documents and operational documents designated as "controlled" are maintained in compliance with regulatory authorities and internal standards and can be efficiently retrieved in the event of an audit.


    Implement procedures to ensure consistent maintenance of all controlled documents held in the document management system


    Maintain systems to accurately track and retrieve documents upon request.


    Perform reviews of quality documents for completeness and accuracy.


    Provide regular compliance and SOP status reports of central file contents through the use of document-tracking database.


    Administer the document management system application to: 

    Run reports to monitor biennial review schedules


    Provide documentation of review according to processes


    Coordinate the archiving of quality documents as required.


    Provide appropriate document management system training for company personnel.


    Develop and execute strategies to promote excellent customer service.


    Additional duties as the Document Controller will include:


    Support the implementation of new/revised data systems, technologies, and methods to improve ERT services or support Operation expansion.  This includes:


    Participating in systems implementation teams.


    Establishing User Requirements.


    Conducting test scripts and ad hoc testing.


    Creating system SOPs and developing manuals and training materials.


    Completing all necessary training and competency testing.


    Assist departments, when requested and with the agreement of QA management, with training development and delivery.


    Assist departments, when requested, with collection, organization and management of documentation to support the QA department.



    Our ideal candidate will be an experienced Document/training coordinator who possesses a strong command of the English Language


    A highly organised and motivated self-starter, you will be capable and confident in managing a varying workload and building valued partnerships across our global organisation


    What we Offer


    • Competitive Salary plus Annual bonus target (Based on EBITDA and personal performance)
    • Excellent On-Boarding plan
    • Tuition reimbursement and study support
    • Group Pension Plan 
    • Death In Service (x4 salary)
    • Health Insurance (Vitality)
    • Private Medical for self (you can pay to add family member)
    • 33 days holiday 
    • Ample Free onsite Parking


    We offer a global exchange scheme meaning you can apply to work in any of our global locations for 4 weeks and an 8 hour exchange scheme were you can work in another department for 8 hours - great opportunities to learn more of what others do and different cultures.


    We run Yoga and boot camp classes and have both social and wellness committees, so we enjoy many celebrations and plenty of free fruit.


    Additionally we have completed the refurbishment of our Nottingham offices providing a larger breakout area, more showers and larger office spaces - come take a look !


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