• eCOA Project Manager II

    Job Location UK-Nottingham
    Regular Full-Time
  • Overview


    Project Manager – Clinical Trial Software Solutions


    Are you an experienced Project Manager, with Clinical or technical/software solutions experience?


    We have an exciting opportunity for a Project Manager to join our global Project Management Team, in our eCOA Product group


    The Project Manager role will direct and manage our services for client projects. Working in a fast-paced environment the Project Manager role requires a person who has the ability to prioritise the needs of the business and client as well as working with the wider project team and departments throughout the project cycle process. 


    The Project Manager role is responsible for directing and managing the delivery of mobile technology services for pharmaceutical clients’ clinical  projects, ensuring high quality, on-time, and on-budget services while promoting excellent customer service.



    As a member of the global Project Management team, the project manager role will involve the following


    Lead the Planning and Setup, Monitoring, and Closeout phases of study management which include:

    • Regular and effective communication with ERT’s client project teams to appropriately set and fulfil customer expectations
    • Overseeing the on-time delivery of client projects by working with an internal cross-functional project team
    • Creating and maintaining project milestones
    • Ensuring all study documentation is created
    • Monitoring the on-time ordering and delivery of project equipment in accordance with budgeted quantities
    • Identifying potential study risks and mitigating,and escalating as appropriate.
    • Monitoring study progress, tracking and owning open items, delivering key metrics
    • Scope change and software defect management
    • Monitoring study budgets
    • Ensuring appropriate archiving at study end
    • Acting as the client advocate throughout. Promote  collaboration to foster a positive team environment (across the globe), effective communications, and efficient use of resources to meet study timelines and contractual obligations.
    • Apply problem solving strategies to address customer issues and maintain issue tracking documentation to monitor progress and ensure timely resolution to customer escalations.


    The Project Manager role will manage multiple clients and projects at various stages and as such will require an experienced Project Manager who can offer the following qualifications and experience


    Bachelor Degree and/or proven demonstrated Project Management skills or experience within the industry


    Experience in pharmaceutical/Clinical trials or software delivery fields


    Excellent organizational, interpersonal, time management, and prioritization skills


    Excellent verbal and written communication skills, including ability to communicate effectively in English


    Customer focussed attitude with a proven track record of building and maintaining strong customer relationships


    Knowledge of the pharmaceutical drug development process is desirable


    Detail oriented and demonstrated responsiveness to inquiries and requests


    Valid passport and ability to travel approximately 20% 



    What we Offer 


    • Competitive Salary plus Annual bonus target
    • Excellent On-Boarding plan
    • Global Exchange Scheme
    • Exceptional Tuition Reimbursement scheme
    • Comprehensive Benefits Package, including pension scheme and health insurance
    • Flexible working
    • Ample “Free” onsite Parking
    • 33 days holiday, including flexible use of Bank Holidays 


    We offer a global exchange scheme meaning you can apply to work in any of our global locations for 4 weeks and an 8-hour exchange scheme were you can work in another department for 8 hours - great opportunities to learn more of what others do and different cultures.


    We run Yoga and boot camp classes and have both social and wellness committees, so we enjoy many celebrations and plenty of free fruit, pizzas and cakes.


    Additionally we have completed the refurbishment of our Nottingham offices providing a larger breakout area, more showers and larger office spaces - come take a look !



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