• Manager, Contracts

    Job Location US-PA-Philadelphia
    Regular Full-Time
  • Overview

    As Manager, Contracts, you will take responsibility for managing the contract development work flow and efforts of contracts team. Oversee workload distribution, assignments and problem resolution with multi location direct reports; direct and manage the team; review reports and metrics to ensure accuracy, completeness, and balanced workload and performance expectations are being met.  Actively assist in document generation and support Contracts team interactions with ERT associates in Sales, project and account management, and operations as needed.


    ERT is a global data and technology company that minimizes uncertainty and risk in clinical trials so that customers can move ahead with confidence. With nearly 50 years of clinical and therapeutic experience, ERT balances knowledge of what works with a vision for what’s next, so we can adapt without compromising standards.

    Powered by the company’s EXPERT® technology platform, ERT’s solutions enhance trial oversight, enable site optimization, increase patient engagement and measure the efficacy of new clinical treatments while ensuring patient safety. Since 2014, more than half of all FDA drug approvals came from ERT-supported studies. Pharma companies, biotechs and CROs have relied on ERT solutions in 10,000+ studies spanning more than three million patients to date. By identifying trial risks before they become problems, ERT enables customers to bring clinical treatments to patients quickly — and with confidence.




    1. Manage, and support the team in, the contracting process for all business accounts and product lines to ensure we are monitoring and managing our risk in our contracts and related documents and to ensure such documents are created in accordance with departmental SOPS, policies and guidelines.
    1. Responsible for managing staff including evaluating metrics against expected targets, assessing performance and providing clear direction and motivation to the staff on the team, in concert with Director, Contract Operations.
    1. Evaluate contract terms and conditions to determine and assess risk and other issues.
    1. Advise on, interpret and provide resolution of contract and related matters. When necessary, assist or lead negotiations with customers on contractual terms.
    1. Serve as initial point of contact for issue escalation/resolution.
    1. May perform some level of review for certain core agreements e.g. Master Service Agreements (“MSAs”) prior to submitting to the Director of the department or legal counsel to make sure all terms and conditions of are acceptable. Work autonomously in the negotiation of contract terms, including direct negotiations with customer’s General Counsel and Senior Officers.
    1. Ensure the contracts team maintain all related data in the ERT contract database to ensure that accurate and concise information is obtained and captured, including booking new business and identifying backlog, and disseminated throughout the organization to Finance, Sales, Operations and Project Management and all relevant integrated systems.
    1. Plan and ensure appropriate training and development of the team as well as conducting appraisals and tracking performance metrics for reports. Prepare and maintain departmental metrics to monitor attainment and compliance with goals and objectives set by senior management team. 
    1. Participate in interdepartmental projects as representative of the team, as needed.
    1. Assist with strategic deals and preparation of master service agreements and Statements of Work in a manner to protect company interests and maximize sales benefits.




    1. Assist Director, Contract Operations in the development of contract templates and forms and ensure compliance of use by staff.
    1. Development and management of contract templates and forms ensuring compliance with SOP’s.
    1. Support initiatives of department to include recruitment, hiring, training and development of staff; and auditing of performance.
    1. Regular travel to other office locations as requested and required.

    The duties and responsibilities listed in this job description represent the major responsibilities of the position.  Other duties and responsibilities may be assigned, as required.  ERT reserves the right to amend or change this job description to meet the needs of ERT.  This job description and any attachments do not constitute or represent a contract.



    QUALIFICATIONS AND SKILLS NEEDED: (Key wording should include if degree is needed, any travel requirements, special qualifications needed, skills, etc.)

    1. Bachelors Degree require 
    1. Minimum of 5 years experience and established success in commercial contracting and management within the clinical trial industry 
    1. Demonstrate a strong understanding of various contracts including confidentiality agreements, service agreements, licensing agreements and consulting agreements 
    1. Minimum of 5 years experience in team leadership and staff management skills through direct reporting structure 
    1. Excellent communication, negotiation and risk analysis/management skills
    1. Strong experience in developing, overseeing, and regulating various work procedures 
    1. Excellent computer skills including database management and proficiency in Microsoft Office Suite 

    The Department Head has the discretion to hire personnel with a combination of experience and education, which may vary from the above listed qualifications


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